Amparo, one of my students, was invited to speak at a women’s association in Boston. I helped prepare her speech but after we had finished she said: “It’s too impersonal. Is there any way I could be seen as someone who’s closer to them?” There are many. One of the most common strategies is to quote someone your listeners know and respect. Let’s read on to see how we can do that.

Quotes Help Create Common Grounds by AD Miles